Under the name Citilink, this Asian low-cost airline is flying in the airspace over Indonesia. It is headquatered in Jakarta Behind it is the low cost airline of Garuda Indonesia, which also offers long-haul flights to Europe. In addition to Java, the islands are also served east of it, they are called the smaller Sunda Islands. Sumatra and the Riau Islands have a certain importance with 9 destinations and Kalimantan should not be allowed to go under the table either. Sulawesi and Maluku complete the wide range.
Many connections start in Jakarta (CGK), e.g. to Surabaya (SUB) or Kuala Namu (KNO) as well as Bantam (BTH) or Balikpapan (BPN). Bali is present with the main airport Denpasar (DPS) anyway in the Citilink flight plan.
Current Distinations that Citilink serves are: Perth, Phnom Penh, Kunming, Frankfurt, Ambon, Balikpapan, Banjarbaru, Banda Aceh, Bandar Lampung, Bandung, Banyuwangi, Batam, Bengkulu, Cirebon, Denpasar, Gunungsitoli, Jakarta, Jambi, Jayapura, Kendari, Kupang, Lhokseumawe, Maros, Manado, Mataram, Malang, Medan, Padang, Padangsidempuan, Palangkaraya Palembang, Pangkalpinang, Pekanbaru, Pontianak, Semarang, Sibolga Sidoarjo, Boyolali, Tanjungpandan, Yogyakarta, Penang and Dili.
Citilink uses 57 aircraft ( Airbus, Boeing and ATR) as October 2019
👜 Baggage regulations at Citilink
Carry On Baggage
For our initial tariff, you are allowed to bring one of the main hand baggage and a small object to total weight combined of up to 7 kg. If you are traveling with a toddler, you are allowed to bring food toddlers. If seats are booked for a toddler, you are also allowed to bring a toddler car seat that has been approved to the cabin. Contact Citilink Reservations so we can include them in your booking.
Check In Baggage
Currently valid lugagge that can be checked is: 20 kg luggage per passenger per Domestic flight, and 10 kg luggage per passenger per International flight with ATR72-600 aircraft.
🕗 Citilink Web Check-in
Web Check-In Term & Condition
a. Web Check-in opens from 365 days until 2 hours 30 minutes before the departure time.
b. Web Check-In only allowed for Confirmed ticket / Paid In Full / No outstanding due.
c. For validation, Web Check-In needs your Booking Code (6 digits) and Passenger Last Name. So please re-check the passenger name that written in your ticket.
d. The passengers should be in waiting room 40 minutes before the departure time (printed on boarding pass).
e. Website check in and mobile check in are not valid for International flights, website check in and mobile check in are only valid for Domestic flights.
Check In Counter Procedure
a. Check-in counters open 2 hours before departure and will be closed 30 minutes for domestic flight and 1 hour for international flight before departure time.
b. You have to buy a new ticket if you do not do the check in 30 minutes for domestic flight or 1 hour for international flight before departure time.
c. The passengers should be in waiting room 40 minutes before the departure time (printed on boarding pass).
d. International flights can be checked in directly at the check-in counter at the Airport.